Workspace administration
Configure notifications
Set notification preferences for scans, findings, and evidence.
- Audience
- All workspace members
- Plan availability
- All plans
- Last reviewed
Cyber Health Score delivers alerts through an in-app notification centre and optional email. You control which optional categories you receive; some account security messages are always sent.
Notification centre
Open Notifications from the header bell or visit /dashboard/notifications.
Each notification delivery can be:
| State | Meaning |
|---|---|
| Unread | You have not opened or marked the notification as read |
| Read | You have viewed the notification in the centre |
| Archived | You moved a read notification out of the active list |
You can mark individual notifications as read, archive read items, archive all read items, and restore archived notifications back to your active history.
In-app history is separate from email delivery. Turning off email for a category does not remove past in-app notifications.
Email and in-app preferences
Manage delivery preferences at Settings → Notifications (/dashboard/settings/notifications).
Preferences are organised by category:
| Category | Covers |
|---|---|
| Scans | Scan completion updates and scan failure or exposure alerts |
| Findings | New findings, assignments, due dates, and verification outcomes |
| Remediation | Remediation progress, due dates, and overdue summaries |
| Evidence | Evidence submissions, reviews, expiry reminders, and status changes |
| Reports | Report readiness, failures, and campaign results |
| Report sharing | Share link activity such as views, downloads, expiry, and revocation |
| Governance | Governance and assurance workflow updates |
| Team and access | Invitations, role changes, and membership updates |
| Setup reminders | Optional guidance to finish domain, email security, and scan setup |
| Support activity | Optional support workspace updates |
Where supported, you can enable or disable in-app and email delivery independently for each optional category.
Always-sent messages
Some messages cannot be disabled through ordinary notification preferences, including:
- email verification
- password reset
- mandatory account security notices
Mandatory account security notices include a footer explaining that they cannot be disabled through ordinary preferences.
Tenant and role behaviour
- Preferences apply per user within your workspace.
- All workspace members can adjust their own optional categories.
- Admins and Owners may configure additional workflow notification settings where the product exposes them for your workspace.
- Notification content is scoped to your active workspace; you do not receive other organisations' alerts.
Delivery limitations
- Email delivery depends on your email address being verified and mail infrastructure being available.
- If email cannot be delivered, the in-app notification centre may still record the event where the category supports in-app delivery.
- Brief delays between an event and delivery are normal.
- Suppressed or failed email behaviour is not always visible in the product; check the notification centre if you expected an alert.
Related documentation
Related documentation
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